How to See Us

The Ability Clinic is currently accepting new patients with a doctor referral. Please call our clinic for more information.

To get a referral, please complete the following steps:

Paper method

  1. Download and print the referral form
  2. Bring it your Doctor to complete it (family doctor or specialist doctor)
  3. Scan the completed referral and email it to or fax to 905-826-7201.

Electronic method

  1. Have your doctor (family doctor or specialist doctor) access
  2. Download and type into the referral form directly
  3. E-mail the completed referral form to

What to Expect After Being Referred

  • Once the referral has been sent by your doctor, please allow us five business days to review it.
  • We will contact your doctor with an estimated wait time and ask for any additional details/reports, if required.
  • You will then be contacted via telephone/e-mail for scheduling.
  • If you would like to also be placed on the cancellation list, please inform us.

You may schedule your appointment in one of two ways:

  1. Directly over the phone with our administrative staff, or
  2. Through the online booking portal, which requires a special code that remains active for 24 hours

If you have not heard from us, please:

  1. Ensure that the voicemail with your phone service provider is not full
  2. Ensure that e-mails are not being directed to your spam folder
  3. Call us directly if it has been longer than 5 business days


How to Prepare for Your Appointment


  • Please complete the patient questionnaire e-mailed to you
  • You may also complete a paper questionnaire in the clinic if you prefer

Imaging, lab work, and other tests

  • Please ask your doctor to forward any reports that may be relevant to the current issue
  • If you have physical copies of any reports or CDs, please bring this with you


  • Please ensure that you have an updated list of medications with you
  • Alternatively, you may also bring your medications with you


  • Please bring your Ontario Health Card for OHIP visits
  • Please avoid any scents as others in the clinic area may be sensitive to this
  • If you feel unwell, are experiencing fever, cough, or other symptoms, please contact us immediately for rescheduling



  • Our clinic was designed with accessibility in mind
  • Our halls are extra-wide to accommodate wheelchairs and other assistive devices
  • An ceiling Hoyer lift is available for patient transfers for those who may need them
  • A fully accessible, universal washroom is also available within the clinic
  • Read more here ​

Inclusion and Diversity

  • Our services are open to all individuals, irrespective of gender identity, race, sexual orientation, physical or mental ability, ethnicity, and perspective
  • Please let us know how we can hel


  • Currently, we are unable to provide any translation services
  • Patients are required to bring their own translator if unable to communicate in English
  • If you require a sign language interpreting services, either in-person or via video, please visit Canadian Hearing Services.


  • There is free parking on-site
  • Van accessible parking is available next to the main building doors
  • Please allow for enough time
  • Initial consultations can take up to 2 hours, depending on the complexity of not only your case, but cases ahead of you that may require additional time

All Appointments

  • Please bring a change of clothes, such as a tank top and shorts, for necessary physical examinations
  • If you are unable to do so, we will provide materials for you to change into
For nerve conduction and EMG appointments
For ultrasound-guided injection appointments


Fee Schedule


Valid OHIP card


Non-OHIP patient

As per OHIP schedule & OMA fee calculator. Please ask us!

Missed appointment*


Procedures Requiring Injection**







Hyaluronic acid


Platelet-rich plasma


Protein solution


Notes and Letters

Sick notes


WSIB, Insurance, Disability, etc.

Please call for more information

*Cancellation not received within 24 hours of appointment time. Varies depending on appointment type.

**Pricing varies depending on dosage, specific combination, and number of injections

BUT, wait, isn’t cortisone covered? Read here.

Please note that HST is applicable because the injectables that are provided are non-prescription, at the time of service, and not obtained through a pharmacy.

We accept cash, debit, and credit cards for payment of services that are not covered through patient insurance. We are unable to directly bill your insurer. Receipts will be given for insurance and tax purposes.

Acceptable third-party coverage includes the following: Workers’ Compensation Board, private extended healthcare insurance coverage, Canadian military, police forces and legal litigation.

To apply for OHIP, please click here.

Fee Schedule